THE HUMAN TOUCH
We believe strongly in customer service – and by that we mean real service provided by real people not Bots! We love giving genuine advice and guidance on styling, sizing or anything else you may wish to know about our brand and products.
So, call us on +44 207 730 4000 or email us and we will do our utmost to help you.
Thanks for visiting us,
This is where you can really get creative and put together your own belt style. You can choose from hundreds of belt straps and buckle styles, filtering by colour, style, width and more to easily find something that inspires you. Go on give it a try!
I received my belt and it is simply perfect! Probably it should be 84 cm instead of 85 but i is not so important.
Thank you Sepp, I will probably come to London in November and I will certainly visit you!
Great summer belt.
Superb look and feel. The belt stands out but remains subtle. I have purchased a couple now, one online and one in store and will be looking to add to my collection. I would recommend visiting the London Covent Garden store, there are so many great belts and buckles to choose from.
Great product. Very unique and fantastic quality. !!!
I now have 12 belts from Elliot and love every one of them!! I have purchased online and in store and always very satisfied with my purchases.
Perfect width, thickness, and polish; only belt that I have found that has met those criteria. A quality product and more than reasonable price.
Excellent quality products
Beautiful belts (of course). Communication and customer service also excellent - thank you Andrea.
I love all the belts and buckles from Elliot Rhodes. My buckle arrived well wrapped and very quickly after it was ordered. It looks exactly like it did on the web, and I am very pleased with it.
My husband is thrilled with his belt. The quality is outstanding and needs to be seen in the flash to be fully appreciated. The presentation box and hand written note made it feel really special.
We know where to come for belts now. Not cheap but worth every penny. Very happy indeed.
Great fitting - color pops
Excellent service, order arrived quickly and was well packaged. I was impressed with the presentation box and literature enclosed. The belt is beautiful, very pleased that I purchased this from Elliot Rhodes.
Once again the quality and finish on both the belt and buckle I have purchased is second to none. I think that now makes 15 belts and about 25 buckles in my collection.
I really don't feel any of my outfits are complete without one of your belts. My only small criticism is that I'm not 100% convinced about the new packaging. I love the soft bags as they are handy for packing multiple belts in when I go away.
Also if you are going to produce a box ensure that it closes every time with the different sized buckles (mine doesn't).
A very very small criticism, everything else was spot on as usual!
Excellent quality of all products and fast/reliable delivery.
A month ago, a smart couple got on the train at Kings Cross carrying a large Elliot Rhodes carrier bag. I wondered what was in the bag as I’d never come across the name before. After a while, the man took three boxes out of the bag and slowly revealed three belts. The couple handled them with admiration. I googled Elliot Rhodes and a lightbulb lit in my head. My son’s birthday was coming up and a new belt would be perfect. I rang up and ordered a voucher. The email arrived and I forwarded it to my son. He visited the shop and is thrilled with his purchase. He hadn’t heard of the shop before. Advertising on bags works!
Perfect service. Superb products. Exquisite packaging . Feels like a gift sent by the seller !
As ever, great quality. The colour is even more lovely than the picture shows on the website. Not surprising that belt has sold out now.
My boyfriend absolutely loves his belt. The presentation and the detail were above and beyond and it felt very special. Thank you.
We love your shop and products. Customer service is always brilliant whether online or in-store. My husband adores your belts & buckles. I buy him at least one belt or buckle of yours every birthday or Christmas.
We live in Cheshire, so I tend to buy online, however, we were in London last week. I was getting ready in the hotel and my husband went for a drink and came to find your Covent Garden shop. The sales associate was brilliant! When my husband arrived in the store and advised he has a lot of belts and buckles from Elliot Rhodes (mostly bought by his wife), she pulled up my account to look at the buckles he had to help him match up and find 2 new belts (1 casual & 1 more formal). She also took the Elliot Rhodes belt he was already wearing, shortened it & re-waxed it, at no extra charge - I thought this was exemplary customer service & it made us feel very valued as returning customers. I was also very pleased that she was savvy enough not to tell him of the buckle I had on order for his birthday this week.
We always have a very positive experience with Elliot Rhodes & wish you much success for the future!
Thank you 😊
Customer service is excellent. I misunderstood sizing and Carlos could not have been more attentive and helpful. Quality product as always,
I recently purchased another belt from the Elliot Rhodes website and yet again i received an exquisite piece of craftsmanship. I have purchased many belts from Elliot Rhodes some from retail outlets and the rest from the website direct. I have to say every belt seems to be a work of art and the service is second to none from the unbelievably quick delivery to the standard of packaging. I would not purchase a belt from anywhere else and most definitely recommend their products if your looking to treat yourself to something special.
Perfect product, perfect Customer service
We bought the buckle as a birthday present for a good friend. He was very happy. Presentation was very good. Thanks
Wonderful service for these customized belts. I haven't actually given them to my husband for his birthday yet. I bought them well in advance. (I'm presuming they are the perfect fit he requested but that is yet to be determined).
Always good quality belts last forever like that you can change the buckle dress up or down
Very happy with my purchase
I really like my belt, just like the two buckles. The service has been very efficient, tremendously fast and very attentive. I have recommended Eliott Rhodes and I look forward to ordering a few more buckles and one or another new belt, which will happen very soon!
Great belt, love the colour, just had a small piece cut off as I ordered the wrong size so the attendent in the store was most obliging
It is a good belt what differentiates you from others.
Thanks for the great buckles.
It fits perfectly and excellent color
I love my new buckle and highly recommend Elliot Rhodes
Excellent product and considering the quality a good price. My only comment would be that the packaging is way over the top and needs to be far more sustainable. Would probably stop me buy online again and seeking one of your belts from a retail outlet.
Dear Carlos - Thank you for our belts, and for your note, and for taking so much care over our online order. Sarah and I are both absolutely delighted with our belts. We have bought from you before and we will be doing so again. Many thanks. With best wishes - Mark
Hi Justin...You clearly have friends in high places; DHL rang the doorbell just minutes after your email landed. And what beautiful packaging and presentation, wow, very stylish indeed.May your tills ring loudly over the coming days.Exemplary customer service, many thanks. PS. I used to work round the corner from your Long Acre outlet and first bought a belt or two there, quite a few years ago now. Great to see the brand growing.
Dear Justin and Carlos, Thank you for your help Ian is delighted with his new belt - it is exactly the right colour. When I am fit enough, we will come in to see if he can find a new buckle. Best wishes from a happy customer, Rebecca