We always strive to do our best for you whether in store, online or over the phone, providing the unique personal service that we are known for.
Although we consider this as normal it is always nice to hear positive feedback if you feel it is merited and we always pass this on to the staff members concerned and share this with the whole team as well. It helps them feel even better about what they do!
Equally if your experience is not up to the standard that you would expect then it would be really helpful to know where we went wrong so that we can ensure that it does not happen again.
Please send your thoughts to : firstname.lastname@example.org